Comment author: Brian_Tomasik 13 January 2017 05:40:24PM 1 point [-]

I'm not sure what to do. :) I think different people/organizations do it differently based on what they're most comfortable with. There's a certain credibility that comes from not asking your employees to toe a party line. Such organizations are usually less mainstream but also have a more authentic feel to them. I discussed this a bit more here.

Comment author: erikaalonso 13 January 2017 07:53:05PM 5 points [-]

I share the same concerns about internal social media policies, especially when it comes to stifling discussion staff members would have otherwise engaged in. The main reason I rarely engage in EA discussions is that I'm afraid what I write will be mistaken as representative of my employer—not just in substance, but also tone/sophistication.

I think it's fairly standard now for organizations to request that employees include a disclaimer when engaging in work-related conversations—something like "these are my views and not necessarily those of my employer". That seems reasonable to include in the first comment, but becomes cumbersome in subsequent responses. And in instances where comments are curated without context, the disclaimer might not be included at all.

Also, I wonder how much the disclaimer helps someone distinguish the employee from the organization? For highly-visible people in leadership roles, I suspect their views are often conflated with the views of the organization.

Comment author: erikaalonso 13 January 2017 12:38:41AM *  21 points [-]

Hi everyone! I’m here to formally respond to Sarah’s article, on behalf of ACE. It’s difficult to determine where the response should go, as it seems there are many discussions, and reposting appears to be discouraged. I’ve decided to post here on the EA forum (as it tends to be the central meeting place for EAs), and will try to direct people from other places to this longer response.

Firstly, I’d like to clarify why we have not inserted ourselves into the discussion happening in multiple Facebook groups and fora. We have recently implemented a formal social media policy which encourages ACE staff to respond to comments about our work with great consideration, and in a way that accurately reflects our views (as opposed to those of one staff member). We are aware that this might come across as “radio silence” or lack of concern for the criticism at hand—but that is not the case. Whenever there are legitimate critiques about our work, we take it very seriously. When there are accusations of intent to deceive, we do not take them lightly. The last thing we want to do is respond in haste only to realize that we had not given the criticism enough consideration. We also want to allow the community to discuss amongst themselves prior to posting a response. This is not only to encourage discussion amongst individual members of the community, but also so that we can prioritize responding to the concerns shared by the greatest number of community members.

It is clear to us now that we have failed to adequately communicate the uncertainty surrounding the outcomes of our leafleting intervention report. We absolutely disagree with claims of intentional deception and the characterization of our staff as acting in bad-faith—we have never tried to hide our uncertainty about the existing leafleting research report, and as others have pointed out, it is clearly stated throughout the site where leafleting is mentioned. However, our reasoning that these disclaimers would be obvious was based on the assumption that those interested in the report would read it in its entirety. After reading the responses to this article, it’s obvious that we have not made these disclaimers as apparent as they should be. We have added a longer disclaimer to the top of our leafleting report page, expressing our current thoughts and noting that we will update the report sometime in 2017.

In addition, we have decided to remove the impact calculator (a tool which included an ability to enter donations directed to leafleting and receive estimates of high and low bounds of animals spared) from our website entirely until we feel more confident that it is not misleading to those unfamiliar with cost effectiveness calculations and/or an understanding of how the low/best/high error bounds exemplify the uncertainty regarding those numbers. It is not typical for us to remove content from the site, but we intend to operate with abundant caution. This change seems to be the best option, given that people believe we are being intentionally deceptive in keeping them online.

Finally, leadership at ACE all agree it has been too long since we have updated our Mistakes page, so we have added new entries concerning issues we have reflected upon as an organization.

We also notice that there is concern among the community that our recommendations are suspect due to the weak evidence supporting our cost-effectiveness estimates of leafleting. The focus on leafleting for this criticism is confusing to us, as our cost-effectiveness estimates address many interventions, not only leafleting, and the evidence for leafleting is not much weaker than other evidence available about animal advocacy interventions. On top of that, cost-effectiveness estimates are only a factor in one of the seven criteria used in our evaluation process. In most cases, we don’t think that they have changed the outcome of our evaluation decisions. While we haven’t come up with a solution for clarifying this point, we always welcome and are appreciative of constructive feedback.

We are committed to honesty, and are disappointed that the content we've published on the website concerning leafleting has caused so much confusion as to lead anyone to believe we are intentionally deceiving our supporters for profit. On a personal note, I’m devastated to hear that our error in communication has led to the character assassination not only of ACE, but of the people who comprise the organization—some of the hardest working, well-intentioned people I’ve ever worked with.

Finally, I would like everyone to know that we sincerely appreciate the constructive feedback we receive from people within and beyond the EA movement.

*Edited to add links

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